About Josh
- Runs
- Nutrition for Littles, Webinar Stack
- Works with
- A few people and a lot of agents
- Posts on
- Instagram, @joshmili
My week used to disappear into the same emails, the same captions and the same invoice reminders. Now a set of AI agents takes the first pass at almost all of it, and I keep the parts that need a person: deciding, approving, talking to customers. On Instagram I show exactly how it’s wired, so you can copy the pieces that fit your business.
On Instagram
- AI agents for small business
- Orchestration: agents handing work along
- Customer service that answers itself
- Content systems, not content grinding
- The tools I actually pay for
- Where I still do it by hand
- Mistakes from wiring it up
- Questions from the comments
What I run
- Nutrition for LittlesHelp for parents of picky eatersFounder
- Webinar StackWebinar softwareFounder
- The SwitchboardFree guide to AI orchestrationAuthor
- @joshmiliAI for small business, every weekInstagram
You are the operator
Switchboard operators didn’t take every call themselves. They connected each one to the right line. That’s the job of a small-business owner with AI: agents on the lines, you at the board.
Automation isn’t new
Player pianos read a punched roll. Exchanges routed calls through plugboards. What changed is that the machines on the lines can now read, write and decide small things, which means a five-person business can run like a fifty-person one.
Want theplaybook?
The guide comes by email. Instagram is where the new setups show up first.